Code of Ethical Business Conduct Eternal Engagements Limited

1. Introduction

Eternal Engagements Limited (“we”, “us”, “our” or “the Company”) is committed to maintaining the highest ethical standards in all aspects of our business. This Code of Ethical Business Conduct (the “Code”) outlines the principles and standards by which all employees, directors, contractors, and third-party partners are expected to conduct themselves while representing the company. Compliance with these standards is essential to foster trust, integrity, and respect in our interactions with customers, colleagues, partners, and the public.

2. Integrity and Honesty

Accuracy and Truthfulness: All employees must act with honesty and integrity in all business dealings. Misrepresentation, falsification of documents, or fraudulent activities are strictly prohibited.
Confidentiality: Employees must respect and protect confidential information concerning the Company, clients, and colleagues, using it only for authorised business purposes.
Conflicts of Interest: Employees must avoid any personal or financial interests that conflict with the Company’s interests. Conflicts should be disclosed promptly to the relevant supervisor or department.

3. Compliance with Laws and Regulations

Legal Compliance: Eternal Engagements Limited complies with all applicable laws, regulations, and industry standards in the jurisdictions where we operate. Employees are expected to be familiar with and adhere to these regulations.
Anti-Bribery and Corruption: Bribery, kickbacks, and other corrupt practices are prohibited. We follow UK anti-corruption laws, including the Bribery Act 2010, and any breach of these regulations will lead to disciplinary action.
Anti-Money Laundering (AML): Employees must report any suspicious financial activities in accordance with UK AML legislation, including any suspicious transactions or patterns that could indicate money laundering.

4. Workplace Equality and Diversity

Equality and Non-Discrimination: Eternal Engagements Limited is committed to fostering a diverse and inclusive workplace that values equality and non-discrimination. We believe that a diverse workforce enhances creativity, improves employee satisfaction, and contributes to overall business success. Discrimination, harassment, and victimisation based on race, gender, sexual orientation, age, disability, or religion are not tolerated. Employees are expected to behave respectfully towards colleagues, clients, and third parties, with any form of bullying, intimidation, or misconduct resulting in disciplinary action.
Workplace Conduct: This Code of Ethical Business Conduct applies to all employees, job applicants, contractors, and volunteers, covering all aspects of employment, including recruitment, hiring, promotion, compensation, benefits, training, and termination. The Company is dedicated to ensuring fair treatment and providing an inclusive recruitment process, offering equal opportunities based on merit and Company values. We maintain a zero-tolerance approach to discrimination, harassment, and bullying, and ensure that all employees understand their responsibility to uphold a respectful and inclusive workplace.
Compliance: Regular reviews ensure our practices are compliant with applicable laws, including the Equality Act 2010, and continue to reflect best practices in equality, diversity, and workplace conduct.

5. Responsibility to Stakeholders

Customer Care: We value our customers and commit to treating them with fairness, respect, and transparency. Products and services must be provided with due care and meet the highest standards of quality.
Environmental Responsibility: Eternal Engagements Limited is dedicated to minimising its environmental impact. Employees must follow all environmental policies and contribute to sustainability efforts.
Transparency with Shareholders: Financial disclosures must be accurate and timely. Employees should ensure that no misleading or false information is provided in reports to stakeholders.

6. Use of Company Assets

Proper Use: Company assets, including technology, equipment, and property, must be used responsibly and only for legitimate business purposes. Employees must not engage in theft, fraud, or misuse of Company resources.
Cybersecurity: Employees must follow the Company’s data protection and cybersecurity policies, safeguarding Company information and preventing unauthorised access to systems.

7. Social Media and Communication

Responsible Communication: Employees must ensure that any communication, both internal and external, is professional, respectful, and accurate. This includes emails, social media, and other public platforms.
Confidentiality on Social Media: Employees should not disclose sensitive Company information or make any defamatory statements related to Eternal Engagements Limited on social media platforms.

8. Reporting Violations and Whistleblowing

Reporting Concerns: Any employee who becomes aware of a breach of this Code or any unethical or illegal behaviour is encouraged to report it to their supervisor, HR, or through the Company’s whistleblowing hotline.
Non-Retaliation: Eternal Engagements Limited ensures that no employee will face retaliation or negative consequences for reporting concerns or participating in investigations, provided such reports are made in good faith.

9. Enforcement and Disciplinary Actions

Violations of this Code may result in disciplinary action, including termination of employment, legal action, or other penalties according Company’s Disciplinary Procedures.

Last updated: 11/2024